Fri Sep 08, 2017 9:22 am
Yesterday 9/7 I bought a Cubano sandwich at the Whole Foods deli counter in Redmond WA. I figured for $8, it was going to be good. It was terrible. GROSS IN FACT! First of all it could barely be called a Cubano. Just a tiny amount of ham, one slice of cheese, stale bread, a half gallon of mustard and three pickles does not make a sandwich a Cubano. The counter person asked me if I wanted it heated up and just threw it in an oven. NO!! That is NOT how you heat a Cubano sandwich. It tasted grosser than it looked. Not good. Please refund my $8 and have the knowledge that I will no longer be shopping at Whole Foods.
Hello Paul,
Thank you for your honest feedback and we are sorry for the subpar sandwich. We will gladly refund your purchase the next time you shop with us. Please bring your receipt in to the customer service booth and we will take care of the rest. I am also forwarding your concern to our Prepared Foods leads for review. We value your feedback and hope you will give us another try. Keep in mind we have a 100% satisfaction guarantee on every product we sell so don’t hesitate to return an item that you don’t like.
Feel free to reach out to me directly with any additional feedback or question.
Thanks again,
Fri Sep 08, 2017 9:29 am
Fri Sep 08, 2017 9:37 am
Guntrader wrote:If you already won't shop there anymore, why would they give you a refund?
Funny how they make you go back to the store....................
Fri Sep 08, 2017 9:42 am
Fri Sep 08, 2017 9:53 am
Guntrader wrote:Went to Safeway a few years ago, grabbed a pound of seafood salad.
Got home, no salad.
Had the wife go back and get me a refund.
After a few days when I got in my truck..................WTF is that smell????
Ya, it rolled under the back seat and started to ferment.
Fri Sep 08, 2017 9:59 am
Guntrader wrote:After a few days when I got in my truck..................WTF is that smell????
Fri Sep 08, 2017 10:11 am
Fri Sep 08, 2017 10:18 am
Fri Sep 08, 2017 10:19 am
Fri Sep 08, 2017 10:27 am
Fri Sep 08, 2017 11:26 am
Fri Sep 08, 2017 11:35 am
Mediumrarechicken wrote:It didnt have roast pork? For shame. I make a bad ass cuban
Fri Sep 08, 2017 12:21 pm
Pablo wrote:My letter to them yesterday:Yesterday 9/7 I bought a Cubano sandwich at the Whole Foods deli counter in Redmond WA. I figured for $8, it was going to be good. It was terrible. GROSS IN FACT! First of all it could barely be called a Cubano. Just a tiny amount of ham, one slice of cheese, stale bread, a half gallon of mustard and three pickles does not make a sandwich a Cubano. The counter person asked me if I wanted it heated up and just threw it in an oven. NO!! That is NOT how you heat a Cubano sandwich. It tasted grosser than it looked. Not good. Please refund my $8 and have the knowledge that I will no longer be shopping at Whole Foods.
Response:Hello Paul,
Thank you for your honest feedback and we are sorry for the subpar sandwich. We will gladly refund your purchase the next time you shop with us. Please bring your receipt in to the customer service booth and we will take care of the rest. I am also forwarding your concern to our Prepared Foods leads for review. We value your feedback and hope you will give us another try. Keep in mind we have a 100% satisfaction guarantee on every product we sell so don’t hesitate to return an item that you don’t like.
Feel free to reach out to me directly with any additional feedback or question.
Thanks again,
Fri Sep 08, 2017 12:30 pm
Fri Sep 08, 2017 12:31 pm