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It is currently Tue Apr 23, 2024 10:09 am
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Selador
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Location: Index
Joined: Thu Aug 23, 2012
Posts: 12963
Real Name: Jeff
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PMB wrote: I'd go back to the same salesperson, as Jeff said. I wouldn't demand though... I'd try to suss out the attitude, and if things turn ridiculous, then calmly ask for a manager's opinion. Personally, rarely find a pleasant outcome when I enter already pissed off into a discussion about a poor business transaction. Doesn't stop me from being a jerk sometimes...  Just did it a few days ago. I have a review about an online gun seller to post soon.  Ok, this is really very common for me. What I said... Yeah, can be taken exactly that way. But what I would actually DO, in that situation, pretty much exactly what you said. I'd take them back to the same guy. With a smile, I'd ask him to cut the cable. When he found out that it ruined the cutters and the cutters are not supposed to be used for steel... I'd ask him why he recommended them. I'd probably ask enough questions to back him into a corner about how he didn't really know what he was talking about, but i'd leave him plenty of room to escape that and save face as well. (Bottom line, he would know that he had been wrong, and that I let him off.) And then I'd Say something along the lines of could he try again to find me a pair of the ones that we knew worked. If he couldn't or wouldn't I'd ask for my money back, and be done with it. Bottom line, you can stand your ground on these things, and still be nice about it. Just saying that I would 'demand' it, is simply an easy way to say it without having to write a novella about it. As I just have... 
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-Jeff
How can I help you, and/or make you smile, today?
You are entitled to your opinion. You are not entitled to tell me what mine must be.
Do justice. Love mercy.
“I would rather have questions that can't be answered than answers that can't be questioned.” ~ Richard P. Feynman
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| Wed May 01, 2019 8:50 pm |
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Selador
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Joined: Thu Aug 23, 2012
Posts: 12963
Real Name: Jeff
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Yeah, I think I need to choose my words more carefully, even when I am trying to say something without writing a novella. LOL
_________________
-Jeff
How can I help you, and/or make you smile, today?
You are entitled to your opinion. You are not entitled to tell me what mine must be.
Do justice. Love mercy.
“I would rather have questions that can't be answered than answers that can't be questioned.” ~ Richard P. Feynman
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| Wed May 01, 2019 9:49 pm |
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jukk0u
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Location: Lynnwood and at large
Joined: Wed May 1, 2013
Posts: 21289
Real Name: Vick Lagina
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So allow me to summarize your advice, Jeff:
I should go in to the store and find the guy, stand on the counter and drop trou to show him my "cable" and threaten to give HIM a circumcision with the Channel Lock clippers if he doesn't refund my money?
Does that about cover it?
_________________
“Finding ‘common ground’ with the thinking of evil men is a fool’s errand” ~ Herschel Smith
"The said Constitution shall never be construed to authorize Congress to prevent the people of the United States who are peaceable citizens from keeping their own arms." ~ Samuel Adams
“A return to First Principles in a Republic is sometimes caused by simple virtues of a single man. His good example has such an influence that the good men strive to imitate him, and the wicked are ashamed to lead a life so contrary to his example. Before all else, be armed!” ~ Niccolo Machiavelli
Láodòng zhèng zhūwèi zìyóu
FJB
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| Wed May 01, 2019 9:51 pm |
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Selador
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Joined: Thu Aug 23, 2012
Posts: 12963
Real Name: Jeff
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jukk0u wrote: So allow me to summarize your advice, Jeff:
I should go in to the store and find the guy, stand on the counter and drop trou to show him my "cable" and threaten to give HIM a circumcision with the Channel Lock clippers if he doesn't refund my money?
Does that about cover it?  Well, standing on the counter might be a bit over the top, but yeah, you got it about right!
_________________
-Jeff
How can I help you, and/or make you smile, today?
You are entitled to your opinion. You are not entitled to tell me what mine must be.
Do justice. Love mercy.
“I would rather have questions that can't be answered than answers that can't be questioned.” ~ Richard P. Feynman
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| Wed May 01, 2019 9:53 pm |
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PMB
In Memoriam
Joined: Wed Mar 6, 2013
Posts: 12018
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Unsolicited advice : Don't ignore a lifetime of safety advice to save 10 seconds. I won't post the flip-off finger pic to illustrate my point.
Just wait for the saw blade to stop.
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| Wed May 01, 2019 9:55 pm |
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jukk0u
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Location: Lynnwood and at large
Joined: Wed May 1, 2013
Posts: 21289
Real Name: Vick Lagina
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PMB wrote: Unsolicited advice : Don't ignore a lifetime of safety advice to save 10 seconds. I won't post the flip-off finger pic to illustrate my point.
Just wait for the saw blade to stop. I have 7/8 of an index finger to remind me to never try to cut backwards on a table saw...
_________________
“Finding ‘common ground’ with the thinking of evil men is a fool’s errand” ~ Herschel Smith
"The said Constitution shall never be construed to authorize Congress to prevent the people of the United States who are peaceable citizens from keeping their own arms." ~ Samuel Adams
“A return to First Principles in a Republic is sometimes caused by simple virtues of a single man. His good example has such an influence that the good men strive to imitate him, and the wicked are ashamed to lead a life so contrary to his example. Before all else, be armed!” ~ Niccolo Machiavelli
Láodòng zhèng zhūwèi zìyóu
FJB
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| Wed May 01, 2019 10:23 pm |
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PMB
In Memoriam
Joined: Wed Mar 6, 2013
Posts: 12018
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jukk0u wrote: PMB wrote: Unsolicited advice : Don't ignore a lifetime of safety advice to save 10 seconds. I won't post the flip-off finger pic to illustrate my point.
Just wait for the saw blade to stop. I have 7/8 of an index finger to remind me to never try to cut backwards on a table saw...  The very best way to learn a tough lesson is by watching someone else learn it the hard way, right? 
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| Wed May 01, 2019 10:25 pm |
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NWGunner
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Location: South Seattle
Joined: Thu May 2, 2013
Posts: 12475
Real Name: Steve
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Regarding jukk's dilemma, McClendon's lost a lot of quality people when they sold to a Memphis retail group a couple of years ago...and employees that are still there are complaining about things they used to carry no longer being there.
Store managers care more about their own bottom line & job, rather than employees or customers...
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| Wed May 01, 2019 10:44 pm |
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jukk0u
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Location: Lynnwood and at large
Joined: Wed May 1, 2013
Posts: 21289
Real Name: Vick Lagina
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What he said ^.
But... I went back to McClendon's today... spoke with the tool guy that's been there forever. Told him "We both made a mistake and I thought I'd share with you what I learned so maybe you don't stub your toe in the future." Told him the cable cutters cut only aluminum and copper and that I owna share of that mistake.
He thanked me and told me to go get a refund. All is good and I didn't have to show my tally-whacker to anyone.
_________________
“Finding ‘common ground’ with the thinking of evil men is a fool’s errand” ~ Herschel Smith
"The said Constitution shall never be construed to authorize Congress to prevent the people of the United States who are peaceable citizens from keeping their own arms." ~ Samuel Adams
“A return to First Principles in a Republic is sometimes caused by simple virtues of a single man. His good example has such an influence that the good men strive to imitate him, and the wicked are ashamed to lead a life so contrary to his example. Before all else, be armed!” ~ Niccolo Machiavelli
Láodòng zhèng zhūwèi zìyóu
FJB
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| Thu May 02, 2019 10:21 am |
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RENCORP
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Location: East of Japan, not by much.
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So,I guess you are really disappointed with the no exposure refund.......
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| Thu May 02, 2019 11:29 am |
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Selador
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Joined: Thu Aug 23, 2012
Posts: 12963
Real Name: Jeff
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jukk0u wrote: What he said ^.
But... I went back to McClendon's today... spoke with the tool guy that's been there forever. Told him "We both made a mistake and I thought I'd share with you what I learned so maybe you don't stub your toe in the future." Told him the cable cutters cut only aluminum and copper and that I owna share of that mistake.
He thanked me and told me to go get a refund. All is good and I didn't have to show my tally-whacker to anyone. You really took all the fun out of that one!
_________________
-Jeff
How can I help you, and/or make you smile, today?
You are entitled to your opinion. You are not entitled to tell me what mine must be.
Do justice. Love mercy.
“I would rather have questions that can't be answered than answers that can't be questioned.” ~ Richard P. Feynman
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| Thu May 02, 2019 11:34 am |
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AR15L
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Location: Nampa, Idaho
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Posts: 19467
Real Name: Rick
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RENCORP wrote: So,I guess you are really disappointed with the no exposure refund....... I think he was happy. If he did have to show it, they'd only refund half his money.
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‘What’s the point of being a citizen if an illegal gets all the benefits’
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| Thu May 02, 2019 1:07 pm |
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Selador
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Location: Index
Joined: Thu Aug 23, 2012
Posts: 12963
Real Name: Jeff
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AR15L wrote: RENCORP wrote: So,I guess you are really disappointed with the no exposure refund....... I think he was happy. If he did have to show it, they'd only refund half his money. Refund? I think he'd be lucky if they didn't charge him. But then, he's used to that.......
_________________
-Jeff
How can I help you, and/or make you smile, today?
You are entitled to your opinion. You are not entitled to tell me what mine must be.
Do justice. Love mercy.
“I would rather have questions that can't be answered than answers that can't be questioned.” ~ Richard P. Feynman
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| Thu May 02, 2019 1:09 pm |
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