Gun store Shooting Locations It is currently Fri Apr 19, 2024 11:44 am



Rules WGO Chat Room Gear Rent Me Shield NRA SAF CCKRBA
Calendar




Reply to topic  [ 20 posts ]  Go to page Previous  1, 2
 A&E Factory service repair **Buyer beware, its a SCAM** 
Author Message
Site Supporter
User avatar
Site Supporter

Location: Everett, WA
Joined: Sat Aug 4, 2012
Posts: 2798
Real Name: Snek on de ladder
Man, appliance warranty work is the worst. Haven't had this type of horror story with Samsung, but coordinating a time for someone to come look at and fix a dishwasher was a hassle.

I'd rather buy a new appliance if I can't fix it myself.


Tue Nov 12, 2019 5:09 pm
Profile
Site Supporter
User avatar
Site Supporter

Location: South Seattle
Joined: Thu Sep 22, 2011
Posts: 13486
Real Name: JP
So as much grief, Bullshit and stress A&E has put me through over the past month, Lowe's stepped up to the plate big time and made it more than right for me.

Not only did they give me my full refund back for my original purchase 3 years ago for my washer ($629 Lowe's gift card) they also gave me a $75 gift card. I went in to the local Lowe's today to buy the same Maytag washer to match my dryer, and I spoke with the lady in the appliance section and talked about the crap I have gone through. My current washer is on sale for the early black Friday deal for $468 so I was all set to buy that and pocket some cash.

She asked if I would like to upgrade and I told her at this point I would hold off simply because i was so done with Lowe's and just wanted to be able to wash my clothes. She pulled me aside and offered me their $789 Maytag washer and $799 Maytag dryer for $800+tax for both. Sold!

After it was all said and done, with new cords, & new hoses it ran me just about $200 for a brand new top of the line washer and dryer. Good day.

_________________
Yes I Do Have A Beautiful Daughter.. I Also Have A Gun, A Shovel, & An Alibi


Thu Nov 14, 2019 1:34 pm
Profile
Site Supporter
User avatar
Site Supporter

Location: Nampa, Idaho
Joined: Thu Mar 17, 2011
Posts: 19463
Real Name: Rick
L_O_G wrote:
So as much grief, Bullshit and stress A&E has put me through over the past month, Lowe's stepped up to the plate big time and made it more than right for me.

Not only did they give me my full refund back for my original purchase 3 years ago for my washer ($629 Lowe's gift card) they also gave me a $75 gift card. I went in to the local Lowe's today to buy the same Maytag washer to match my dryer, and I spoke with the lady in the appliance section and talked about the crap I have gone through. My current washer is on sale for the early black Friday deal for $468 so I was all set to buy that and pocket some cash.

She asked if I would like to upgrade and I told her at this point I would hold off simply because i was so done with Lowe's and just wanted to be able to wash my clothes. She pulled me aside and offered me their $789 Maytag washer and $799 Maytag dryer for $800+tax for both. Sold!

After it was all said and done, with new cords, & new hoses it ran me just about $200 for a brand new top of the line washer and dryer. Good day.

Image

_________________
‘What’s the point of being a citizen if an illegal gets all the benefits’


Thu Nov 14, 2019 2:00 pm
Profile
Site Supporter
User avatar
Site Supporter

Location: Tacoma
Joined: Sat May 4, 2013
Posts: 6214
L_O_G wrote:
*UPDATE*

I got a call from the Lowe's regional manager yesterday afternoon, who was actually a really nice guy. I explained to him my frustration with what I have dealt with and the hassles it has been taking time off of work for nothing. I got his work number, personal number and email and he assured me this would all be figured out. He did say that A&E is a MONSTER when it comes to appliance repairs (best buy, HD, and Lowe's).

I told him to pull up my account and my brothers large commercial plumbing account and ask if he would like both of those to go away.. Im getting a new washer by Friday.

Sometimes you just have to bend somebody over.


Thu Nov 14, 2019 2:35 pm
Profile
Site Supporter
User avatar
Site Supporter

Location: South Seattle
Joined: Thu Sep 22, 2011
Posts: 13486
Real Name: JP
Arisaka wrote:
L_O_G wrote:
*UPDATE*

I got a call from the Lowe's regional manager yesterday afternoon, who was actually a really nice guy. I explained to him my frustration with what I have dealt with and the hassles it has been taking time off of work for nothing. I got his work number, personal number and email and he assured me this would all be figured out. He did say that A&E is a MONSTER when it comes to appliance repairs (best buy, HD, and Lowe's).

I told him to pull up my account and my brothers large commercial plumbing account and ask if he would like both of those to go away.. Im getting a new washer by Friday.

Sometimes you just have to bend somebody over.



Indeed.

A&E still fucking sucks

_________________
Yes I Do Have A Beautiful Daughter.. I Also Have A Gun, A Shovel, & An Alibi


Thu Nov 14, 2019 2:39 pm
Profile
Display posts from previous:  Sort by  
Reply to topic   [ 20 posts ]  Go to page Previous  1, 2

Who is online

Users browsing this forum: No registered users and 62 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum



Rules WGO Chat Room Gear Rent Me NRA SAF CCKRBA
Calendar


Powered by phpBB® Forum Software © phpBB Group
Designed by ST Software for PTF.
[ Time : 7.266s | 18 Queries | GZIP : Off ]