Last summer I accidentally dropped my EDC G19 (yeah, shit happens!) and smashed my Burris Fastfire III 8 MOA.
I have tried to straighten the bent lens "hood"... Nope, no luck: the sight didn't hold zero.
So, since it was completely dead, I opened its guts - out of curiosity.
Then I threw it into my drawer and forgot about it for a while.
In December I went to Burris site to see if they have New Year specials or some newer model of Fastfire, or if they can repair my broken one for a reasonable charge.
Then, I clicked their Customer Service page and, oh, Lordy...
Still being skeptical about my particular case, I emailed them, told them what I have done to the poor little Fastfire and... got an RMA shortly.
I shipped them dead sight and one month later, yesterday, I have got a brand spanking new Fastfire III - sealed in a box, with all extras!
I immediately installed it on my G19, took it to the range and zeroed it with less than 10 shots.
, as well as Leupold and Swarovski.