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 Smoke composites, turning the customer service dial to '11' 
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Location: Federal Way
Joined: Fri Aug 9, 2013
Posts: 912
So last year I built a low weight ar 15, using a smoke composites carbon fiber stock. I initially chose the 'short pull' and after installing it, taking to the range a few times, I just didn't like how short it was.

Mind you, it was a YEAR later when I decide it's too short.
I email smoke composites and ask if I could send some pics in of my barely used stock, and could i upgrade for a longer stock, how much would it cost, etc.
They email back, no that's fine. we'll just send you a newer, longer one. Just send back the used shorter stock when you get the package.

A few days later a package arrives with a brand new stock, I switch them out and I love it.

Mind you a few items for Smoke:
I offered to pay for the upgrade, they did this all for free, shipping, swap, etc.
They never really KNEW I had a stock in the first place. They trusted me.

So a year afterwards, I 'change my mind' and they let me switch parts for free. That is customer service.

If you are looking for a lightweight stock or handguard I strongly suggest you check them out
http://www.smokecomposites.com/stocks

They also do custom work. If you have any qualms about carbon fiber I can assure you the stock is hella strong (that's a technical term) and the finish work is excellent.


Fri Jun 15, 2018 11:58 am
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Location: Renton, WA
Joined: Sun Mar 13, 2011
Posts: 51878
Real Name: Steve
Wow. That’s impressive service!

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Benefactor Life Member, National Rifle Association
Life Member, Second Amendment Foundation
Patriot & Life Member, Gun Owners of America
Life Member, Citizens Committee for the Right to Keep and Bear Arms
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Member, NAGR/NFGR

Please support the organizations that support all of us.

Leave it cleaner than you found it.


Fri Jun 15, 2018 12:13 pm
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Location: Bonney Lake
Joined: Fri Oct 21, 2011
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:Admin: fail... (move to Reviews)






:peep:


Fri Jun 15, 2018 2:48 pm
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Location: Renton, WA
Joined: Sun Mar 13, 2011
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Real Name: Steve
movingviolation wrote:
:Admin: fail... (move to Reviews)






:peep:


:cussing:

I mean . . . yeah, you're right. Moved. :wink05:

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Steve

Benefactor Life Member, National Rifle Association
Life Member, Second Amendment Foundation
Patriot & Life Member, Gun Owners of America
Life Member, Citizens Committee for the Right to Keep and Bear Arms
Legal Action Supporter, Firearms Policy Coalition
Member, NAGR/NFGR

Please support the organizations that support all of us.

Leave it cleaner than you found it.


Fri Jun 15, 2018 5:06 pm
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Location: Federal Way
Joined: Fri Aug 9, 2013
Posts: 912
I refuse to move!!! I shall RESIST


Fri Jun 15, 2018 6:42 pm
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