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Reply to topic  [ 3 posts ] 
 +1 for Gander Outdoors. 
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Location: Spanaway, WA
Joined: Sun Sep 7, 2014
Posts: 4473
https://www.ganderoutdoors.com/

Excellent, and I mean excellent, customer service for what is clearly a small operation. I was a new customer trying them out, and will shop there again.

I had ordered .40 SW 185gr Hornady SD ammo. They shipped me .45acp 185gr. ammo. I had never heard of either in that grain weight. Anyway, I'm quite satisfied with either, but preferred the .40sw.

After a few minutes with them notifying them of the error, I have the correct ammo on the way and was told they cannot accept the returned ammo so to keep it. The rep I spoke with was incredibly friendly and cheerful.

Hassle free. :thumbsup2: Now that's customer service!

https://www.ganderoutdoors.com/

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I defend the 2A. US Army Combat Veteran and Paratrooper: OIF x4. BSM and MSM recipient. NRA Lifetime. I'm a lawyer, but have not offered you legal advice.


Wed Jan 31, 2018 12:17 pm
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Location: Lacey
Joined: Thu Nov 29, 2012
Posts: 1037
Real Name: Jim
yay for free ammo!


Thu Feb 08, 2018 1:54 pm
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Location: Spanaway, WA
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Got the replacement .40 caliber ammo today, entirely free. 50 rounds of 180gr XTP hp ammo.

Very impressed with their customer service. They made a mistake and fixed it free and promptly.

In the end, with the coupon and free ammo replacement - worked out to
2 boxes (50 rds) of Hornady XTP 185 gr. .45acp (mismarked on their site, now corrected) for only $15 shipped after rebate/coupon.
2 boxes (50 rds) of Hornady XTP 180 gr. .40acp (the product I thought I was ordering originally) for free.

100 rounds of premium HP ammo for $15. :thumbsup2:

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I defend the 2A. US Army Combat Veteran and Paratrooper: OIF x4. BSM and MSM recipient. NRA Lifetime. I'm a lawyer, but have not offered you legal advice.


Thu Feb 08, 2018 1:59 pm
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