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 Smoke composites, turning the customer service dial to '11' 
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Location: Federal Way
Joined: Fri Aug 9, 2013
Posts: 564
So last year I built a low weight ar 15, using a smoke composites carbon fiber stock. I initially chose the 'short pull' and after installing it, taking to the range a few times, I just didn't like how short it was.

Mind you, it was a YEAR later when I decide it's too short.
I email smoke composites and ask if I could send some pics in of my barely used stock, and could i upgrade for a longer stock, how much would it cost, etc.
They email back, no that's fine. we'll just send you a newer, longer one. Just send back the used shorter stock when you get the package.

A few days later a package arrives with a brand new stock, I switch them out and I love it.

Mind you a few items for Smoke:
I offered to pay for the upgrade, they did this all for free, shipping, swap, etc.
They never really KNEW I had a stock in the first place. They trusted me.

So a year afterwards, I 'change my mind' and they let me switch parts for free. That is customer service.

If you are looking for a lightweight stock or handguard I strongly suggest you check them out
http://www.smokecomposites.com/stocks

They also do custom work. If you have any qualms about carbon fiber I can assure you the stock is hella strong (that's a technical term) and the finish work is excellent.


Fri Jun 15, 2018 11:58 am
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Location: Renton, WA
Joined: Sun Mar 13, 2011
Posts: 37190
Real Name: Steve
Wow. That’s impressive service!

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Steve

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Life Member, Citizens Committee for the Right to Keep and Bear Arms
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Please support the organizations that support all of us.

Leave it cleaner than you found it.


Fri Jun 15, 2018 12:13 pm
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Location: Bonney Lake
Joined: Fri Oct 21, 2011
Posts: 1568
:Admin: fail... (move to Reviews)






:peep:

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It is a logical fallacy to debate who screwed the pooch first- Screwing the pooch is still wrong.
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I think Trump needs to come out with a study showing illegal immigration is a good thing and blow jobs are bad.

It isn’t necessary for us who are trying with the small part of our heart that might be oriented towards the good to allow people that are manipulating us with historical ignorance and philosophical sleight of hand to render us so god damn guilty about what our ancestors may or may not have done so that we allow our shame and our guilt to be used as tools to manipulate us into accepting a future that we do not want to have. ~ Jordan B. Peterson


Fri Jun 15, 2018 2:48 pm
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Location: Renton, WA
Joined: Sun Mar 13, 2011
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Real Name: Steve
movingviolation wrote:
:Admin: fail... (move to Reviews)






:peep:


:cussing:

I mean . . . yeah, you're right. Moved. :wink05:

_________________
Steve

Benefactor Life Member, National Rifle Association
Life Member, Second Amendment Foundation
Life Member, Gun Owners of America
Life Member, Citizens Committee for the Right to Keep and Bear Arms
Legal Action Supporter, Firearms Policy Coalition
Please support the organizations that support all of us.

Leave it cleaner than you found it.


Fri Jun 15, 2018 5:06 pm
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Location: Federal Way
Joined: Fri Aug 9, 2013
Posts: 564
I refuse to move!!! I shall RESIST


Fri Jun 15, 2018 6:42 pm
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