Thanks for the update Steve!

I'll just add that if all my customers told me they didn't want me selling something.... I'd listen to them or go out of business. Regardless of my personal feelings; the market speaks for itself. People talk with their feet, guilt by association, and all that jazz...

I, personally don't mind the shop. There have been maybe two guys there I have enjoyed dealing with. I've only spend about $200 there though. Most of the staff have been less than helpful. So I just shop online these days.

Works for me.

Sent from my SCH-I800 using Tapatalk 2

+ 1 thanks Steve!!!!

And here I was just thinking " Hey maybe I should sell Marine3%er that SKS M. He's been such a good guy. " Glad I didn't... FELON!!!!!!!











In all honesty, I was down there about 2 months ago to see if they had any 7.62X25 and stumbled across a FDE Gen 4 Glock 22 in the case labled as used but looked pretty damn good. I asked to see it. Took one look at the chamber and saw that it had not even been fired. So not really "used" more like pre owned unfired. The price tag said $320 on it. It came with the box of goodies including all 3 mags. Well I couldn't get my wallet out fast enough. Then they tell me that I need to pay before the NICS check. I was nervous that the same thing would happen to me that just happened to you. I often get delayed and it's quite a trek for me to get there. Not even really thinking about a "Denied". I ended up rolling the dice and everything went through without a hitch but the whole time I was waiting I had this uneasy feeling like I was about to get FUCKED. In all I've spent at least $10,000 there over the years in firearms and ammo. After my experience I really felt like it just wasn't worth the drive anymore for that kind of risk. I had no future plans to go back and after this story I'm pretty positive that there will for certain not be a return visit.

What I saw during the panic down there did not bother me. It was a business selling a product at "Market Value". I was more discusted with my fellow Americans that were running wild in panic because They, themselves were un prepared. This, holding your $$$ ransom while they make a quick phone call is a bunch of BS. Customer service is part of doing business and calling in 4473 forms is part of doing gun shop business. Proceed, Delayed, Denied no difference. Goodbye SAA. I won't be coming back.

I just find it interesting everyone jumping on the side of someone who was denied. I am by no means saying we should not listen to his case or not believehim but until he comes back and says his appeal was approved or wrongfuly got his gun rights taken away there is no way to say the FFL is at fault even knowing all the details he has given us. I know I wouldn't be able to live without my guns so I hope you get it straightened out. Best of Luck

did you miss the part about him having bought guns after said denial? so obviously SAA likely messed up his NICS check with their new system.. and rather than try to call NICS and find out where the mix up was, they accused him of something else...

they already knew they had computer issues... there's signs in the store stating that..

they flooded NICS requests to the point that TWO employees got LOCKED OUT. they wouldn't call it in, gave him the run-around, then gave him the denial and called him a felon after completely fucking up the process. The whole thing was terrible customer service, then extending it further by chasing after us after a purchase?

these guys can truly fuck off.

For all of the members here who have decided to boycott SAA, maybe a letter from EACH of you to SAA, stating your position, might, just might, make a bit of an impression on the owners. Losing 1 or 2 customers is no big deal to a business, but losing 10-15 customers over the same issue can be a big deal.
I will write them.

I don't think there is any ambiguity here.
The employee at SAA was in the wrong for his comments and actions towards the customers.

If there is a pattern of poor customer service, those of us who value customer service can collectively remove our business from their store in the hopes that management makes either a monetary decision to change their ways, or a simpler policy decision.

I do not make a judgement on the NICS thing (even though I find asking the government for permission to own firearms a terrific conflict of interest) but rather on the strange and impolite behavior of the employee.

They are dead to me. Mike should find a new place to buy guns for 25.8% above retail.

SGN might work for that.

Oh, one thing about NICS yesterday. Everything was fucked up over there. Absolutely every person was getting further reviewed, and most all of my calls, about 10 fucking delays, 15 proceeds AFTER holding for 20+ minutes.

Apparently they were having major computer issues. Perhaps related?

Also, if the place did NOT give you your denial stuff, they are pretty much a terrible FFL. I would never trust them to do something competently, if they can't handle a simple denial correctly.


Edit: Annnnnd after reading the rest of the posts....


Edit 2: Libel is defamation in PRINT. Sooo.... Yeah.

Maybe they were hooking it up to the Obamacare database?

Well, they did get that NSA stuff all hooked up, so it is plausible.